Scammers will increasingly use artificial intelligence to personalise attacks — banker warns

The use of artificial intelligence may make traditional fraud schemes much more convincing, as modern technologies can imitate a specific person's voice, image or video.

This was stated by Anna Dovhalska, Deputy Chairperson of the Management Board of GLOBUS BANK.

According to her, the basic principles of fraud remain largely unchanged: scammers still try to frighten their victims, tempt them with promises of exceptionally high returns or pressure them into acting urgently. However, artificial intelligence allows them to make such a “cover story” much more personal.

This could be a voice message supposedly from a relative asking for an urgent money transfer, a video featuring an acquaintance or public figure promoting an “investment programme”, or a message supposedly from a company executive requesting that a payment be made.

Therefore, even a familiar voice or face should no longer be automatically treated as conclusive proof of someone's identity. If you receive an unusual financial request, contact the person through another channel and verify the information.

“Technology is changing, but a scammer's main objective remains the same — to deny people time to think. That is why any unexpected request to transfer money urgently should be verified first, even if you supposedly see or hear someone you know,” Anna Dovhalska explained.